Thank you for expressing your interest in
becoming a Mystery Shopper with LFI, Australia.

The process involved in becoming a Mystery Shopper involves:

  • Initial submission of details (today)
  • Online training & assessments (within 2 weeks)
  • Acceptance into LFI Mystery Shopper pool (within 3 weeks)

Please submit your contact details & preferred account details below to create a user account with us.

*Terms & Conditions

Ready to get started? Get in touch with us today.

QUOTE REQUEST
CONTACT US

Our address

Leisure Fit Insights

Suite 3, 543 Lutwyche Road
Lutwyche, QLD 4030

Call us

0406 216 212

Enquires:

Contact Us

Connect with us

© 2022 Leisure Fit Insights. All Rights Reserved.

Leisure Fit Insights Mystery Shopper Terms & Conditions:

You must read all the following terms and conditions carefully.

The terms and conditions below set out important obligations between you and Leisure Fit Insights in relation to:

Now please read the following Terms & Conditions. You must read, understand and then agree to all the terms and conditions below before you can become a mystery shopper.

Register as a Mystery Shopper for Leisure Fit Insights (LFI) ABN 46 426 437 394 signifies that you are agreeing that:

  1. You have read all of these terms and conditions and agree to be legally bound by them. These terms and conditions are a legally binding agreement between you and LFI about the requirements for participating in LFI mystery shopping opportunities.
  2. A "mystery shopping opportunity" will typically involve you interacting with a business and providing online written feedback to LFI about that business. For example, it may involve having dinner at a restaurant and then providing feedback to LFI about the dinner.
  3. When you register as a mystery shopper with LFI, LFI will keep your details in its database of potential mystery shoppers. When a mystery shopping opportunity arises in a particular area, LFI will typically email a group of potential mystery shoppers in the area to see if any are interested in taking advantage of the mystery shopper opportunity (the "Initial Email"). The Initial Email will normally specify the time, date and location involved. If you are interested, you can apply to be the mystery shopper by emailing LFI at the designated email address (an "Email Response"). If selected by LFI for the mystery shopper opportunity, LFI will allow you to access further details (the "Further Details") of the mystery shopper opportunity from its website. These further details will normally include what needs to be done and what the benefit (or remuneration) for participating in the mystery shopper opportunity will be.
  4. By sending an Email Response to an Initial Email you are deemed to have accepted to perform the mystery shopper opportunity on the terms and conditions contained in the Initial Email and the Further Details and under the terms and conditions of this agreement. If you are chosen and you do not agree to the Further Details, you must immediately notify LFI, who may choose another applicant.
  5. The Further Details will often require information to be provided (in the form of a questionnaire or survey or some other form) back to LFI. If you do not provide all the requested details within 24 hours of the time at which LFI informed you that the mystery shopper opportunity was to occur, LFI may choose (at its complete discretion) not to pay you the benefit related to that mystery shopping opportunity.
  6. LFI will normally (but not in every case) choose the first person who emails his or her willingness to be the mystery shopper for that mystery shopper opportunity.
  7. You understand that LFI will only notify you of potential mystery shopping opportunities that it believes you are suitable for and that the same opportunity may be notified to a variety of other people. When LFI notifies you of a potential mystery shopping opportunity it is just giving you the chance to apply to participate in the mystery shopping opportunity.
  8. LFI does not guarantee to notify you of any mystery shopping opportunity. This may be because no suitable opportunities are available in your area, or for any other reason (or for no reason at all - it is up to LFI).
  9. Whether you are chosen to participate in a mystery shopping opportunity is solely up to LFI. LFI may choose someone else to participate in a mystery shopping opportunity instead of you (and LFI does not need to have any particular reason for doing so). LFI does not have to inform you when you have not been chosen for a mystery shopping opportunity which you have applied for, but may do so out of courtesy.
  10. LFI will make the benefits of participating in an opportunity known to you at the time it notifies you of a potential opportunity (or at some other time). (These benefits may be the refund of the cost of the goods or services purchased, or some other benefit.) If you are accepted for an opportunity and it transpires that LFI is unable to supply the particular benefit notified, then LFI will supply some other benefit of similar value which LFI chooses.
  11. The benefit supplied by LFI after completion of an opportunity in accordance with this agreement between you and LFI is the only benefit that LFI ever needs to supply to you.
  12. You are a Mystery Shopper at your own risk and you participate in any opportunity entirely at your own risk. Other than the benefit mentioned in clauses 10 and 11, all costs, losses, expenses or liabilities incurred by you which are associated with an opportunity or being a Mystery Shopper are your own responsibility and not LFI's responsibility. When you are participating in a mystery shopper opportunity (and at all other times) you, and not LFI, are completely responsible for yourself and anything that happens to you.
  13. You agree that any information you supply to LFI in relation to a mystery shopping opportunity or a potential mystery shopping opportunity or via the application to be a Mystery Shopper is true and correct and you agree to inform LFI of any changes to that information. You also agree that LFI can use that information to contact you and for its marketing purposes.
  14. Any comments or materials sent to LFI including application, feedback or review data, such as questions, comments, suggestions, or the like (collectively "Feedback"), is deemed to be the property of LFI and LFI is free to reproduce, use, disclose and distribute the information to others without limitation subject to any applicable privacy policy published by LFI from time to time.
  15. Further, LFI is free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including but not limited to developing, manufacturing and marketing products incorporating such information.
  16. You agree to supply at your own cost any equipment or transport necessary for performing a mystery shopping opportunity (unless otherwise advised).
  17. When you are performing a mystery shopper opportunity, you are performing the opportunity as someone who has independently contracted to perform a discrete service for LFI not as an employee of LFI. You agree that nothing in this agreement (or related to this agreement) makes you an employee of LFI or makes you an agent or partner of LFI or any of its related entities or officers.
  18. At all times, you remain independently contracted and, as such, to the extent permissible by law, LFI has no obligations in respect of annual leave, sick leave, long service leave, superannuation, workers' compensation, taxes, accident, sickness and life insurance for yourself. LFI has no responsibility to pay you or anyone associated with you for any of these things. Likewise, to the extent permissible by law, LFI has no responsibility to pay you or on your behalf wages, superannuation or any other contributions that employers pay including (amongst other things) payroll tax and workers' compensation premiums.
  19. You do not have any authority to agree to anything on LFI's behalf or to bind LFI to any agreement or arrangement or understanding. You are not entitled to act as an agent or employee of LFI and must not do anything which would lead any reasonable person to think the contrary.
  20. If in relation to or in performing any mystery shopper opportunity you discover or receive any information about LFI which is not generally known to the wider public you must keep that information secret unless LFI gives you specific written authorisation to disclose it. You must not use or profit from any such information you discover or receive unless LFI gives you written authorisation allowing you to.
  21. If LFI incurs any cost, loss, expense, liability or damage which is related to you being a Mystery Shopper or your participation in a mystery shopper opportunity or this agreement (no matter how distantly related), then you agree to immediately pay to LFI the full amount of that cost, loss, expense, liability or damage as determined by LFI. You also agree that payment of that sum does not remove any other rights LFI may have against you. LFI may also deduct any amount from any benefit which it owes you.
  22. You acknowledge that you do not participate in the mystery shopper opportunity in the form of a business or in the form of an adventure or concern in the nature of trade. You hereby declare that you participate in the mystery shopper opportunity in the course or furtherance of an activity, or series of activities, done as a private recreational pursuit or hobby.
  23. When these terms and conditions mention "LFI" they mean LFI as well as any of its employees, officers and related bodies corporate (as that term is defined in the Corporations Law).
  24. These terms and conditions are governed by the law in force in New South Wales.

You acknowledge that you do not participate in the mystery shopper opportunity in the form of a business or in the form of an adventure or concern in the nature of trade. You hereby declare that you participate in the mystery shopper opportunity in the course or furtherance of an activity, or series of activities, done as a private recreational pursuit or hobby.

Please fill out the quote request form below